The Loyalty Newswire
October 2, 2026
The Loyalty Newswire
October 2, 2026
Is Your Loyalty Program Working, or Just Checking a Box?
Is Your Loyalty Program Working, or Just Checking a Box?
Ruthless Simplification: What a $6 Margarita Taught Chili's About Ritual, Habit, and the Consideration Set
Ruthless Simplification: What a $6 Margarita Taught Chili's About Ritual, Habit, and the Consideration Set
Data Trading in Australia and the Impact on Loyalty Programs
Data Trading in Australia and the Impact on Loyalty Programs
Loyalty NewsWire
The Loyalty Newswire
October 2, 2026
This edition covers: Aeroméxico, Amazon Prime, Asda, CAVA, Charley’s Cheesesteaks, Chase, Circle K, CLMP™, Fleetguard, HeyMax, IHG, Leal Hub, Lula Commerce, McDonald’s, QBF Consulting, Revolut, Travala
The Loyalty Newswire
September 14, 2026
This edition covers: Acosta Group, Amex, Brand Keys, CLMP™, DSW, ebbo, Ellipsis & Co, Fathom, Kyros Insights, Leal Hub, Mastercard, McCabes Pharmacy, Merkle, PwC, Ramp, Revolut, Site Impact, Starbucks, Superhuman, Target
The Loyalty Newswire
September 8, 2026
This edition covers: 7 Brew, AI Advertising, Air India, Angel’s Pizza, Augeo, Australian Loyalty Association, Away.ai, Azamara, Barclays, Carnival Rewards, CLMP™, Delta, Dickey’s Barbecue, Digital Wallets, Dragonpass, ebbo, Ellipsis & Co, Emotional Intelligence, FlexiRoam, Gen Z, Grok, IHG Hotels &
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Editor's Picks
Data Trading in Australia and the Impact on Loyalty Programs
I recently wrote about how Australia’s privacy reforms will impact on loyalty programs, and why the fair and reasonable test deserves much more attention from
The Psychology of Almost There
Inside the Launch of the New L.L. Bean Rewards Program
You Are Using WhatsApp Like Email. Your Customers Have Noticed.
The Psychology of Almost There
Inside the Launch of the New L.L. Bean Rewards Program
You Are Using WhatsApp Like Email. Your Customers Have Noticed.
News Releases
Being Visible in AI Isn’t the Same as Being Remembered, Skyword Survey Finds
Nearly Half of Younger Buyers Will Trust a Brand Less by the Time the Holidays End, Validity Research Finds
AI on the Customer’s Terms: New C-Store Consumer Report by PAR Technology
Antavo Brings Loyalty Programme Management Into LLMS, as AI Changes How Shoppers Choose Brands
Travel Loyalty
Global Hotel Alliance adds City Unscripted partnership enhancing GHA Discovery benefits in time for summer travel
Hyatt’s Investor Day Reveals a Loyalty Program Built for Investors — Not Just Members
Global Hotel Alliance adds City Unscripted partnership enhancing GHA Discovery benefits in time for summer travel
Hyatt’s Investor Day Reveals a Loyalty Program Built for Investors — Not Just Members
Applebee’s and Wyndham Rewards Team Up to Bring Free Delivery to Members Nationwide
Global Hotel Alliance Research Reveals Loyalty Programmes Drive Hotel Choice as Demand for Transformative Travel Rises
Hyatt’s Investor Day Reveals a Loyalty Program Built for Investors — Not Just Members
Applebee’s and Wyndham Rewards Team Up to Bring Free Delivery to Members Nationwide
Loyalty Technology
Being Visible in AI Isn’t the Same as Being Remembered, Skyword Survey Finds
New research reveals how AI-assisted comparisons can complicate brand differentiation and recall BOSTON, MASSACHUSETTS — OCTOBER 6, 2026 — AI is now part of how
Antavo Brings Loyalty Programme Management Into LLMS, as AI Changes How Shoppers Choose Brands
Knak Expands Its AI Production Layer to Mobile as RCS Business Use Grows
Ellipsis Levels up Senior Talent, With Raft of New Hires and Promotions
Antavo Brings Loyalty Programme Management Into LLMS, as AI Changes How Shoppers Choose Brands
Knak Expands Its AI Production Layer to Mobile as RCS Business Use Grows
Ellipsis Levels up Senior Talent, With Raft of New Hires and Promotions
Research Articles
Being Visible in AI Isn’t the Same as Being Remembered, Skyword Survey Finds
New research reveals how AI-assisted comparisons can complicate brand differentiation and recall BOSTON, MASSACHUSETTS — OCTOBER 6, 2026 — AI is now part of how
Nearly Half of Younger Buyers Will Trust a Brand Less by the Time the Holidays End, Validity Research Finds
One-third of consumers say holiday email volume alone is enough to make them unsubscribe BOSTON, MASSACHUSETTS — Sept. 30, 2026 — Validity, the leading provider
Antavo Brings Loyalty Programme Management Into LLMS, as AI Changes How Shoppers Choose Brands
Marketers can now change their loyalty programme, not just report on it, by describing what they want in plain language inside LLMs, including Claude and