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» Loyalty marketing with fickle teens & 'tweens (Jul 15th) » British retailers forced to fight based on price (Jul 14th) » Brands must provide customers with a online voice (Jul 13th) » Hotels.com launches Welcome Rewards scheme in UK (Jul 12th) » E-briefing illuminates stronger e-mail marketing (Jul 9th) » Bridging the real-world/social media loyalty gap (Jul 8th) » Air Miles UK joins the Points.com exchange (Jul 7th) » Youth cards are a growing marketing opportunity (Jul 6th) » iPhone app could replace plastic loyalty cards (Jul 5th) » Mothers spurn social & mobile coupons (Jul 2nd) » Brand loyalty evaporates with 'out of stocks' (Jul 1st) » Green issues to return with economic recovery (Jun 30th) » E-marketing's value goes way beyond the inbox (Jun 29th) » What drives different levels of customer loyalty? (Jun 28th) » Study identifies latest mobile customer segments (Jun 25th) » E-marketing links customer desires and behaviours (Jun 24th) » Shoppers want to 'channel hop' as they shop (Jun 23rd) » Japan Green Stamp programme goes digital (Jun 22nd) » Top ten ways to improve a loyalty scheme (Jun 21st) » FSI customer relationships suffer from irrelevance (Jun 18th) » CPGs should go direct-to-consumer, Carlson says (Jun 17th) » Consumers explain how marketing should work (Jun 16th) » Expo focuses on the human aspect of loyalty (Jun 15th) » Payback takes controlling stake in i-Mint (Jun 14th) » 50% of broadband customers have churned (Jun 11th) » Poor customer experience causing churn epidemic (Jun 10th) » Marketers boost paid search & SEO budgets (Jun 9th) » CPG sites show more promise than social media (Jun 8th) » The changing face(book) of customer service (Jun 7th) » Targeted emails lead to 13% more engagement (Jun 4th)
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