The daily news for loyalty marketers... Here's what's happening right now: The 30 major factors in the success of customer loyalty The 22 key factors shaping the future of customer loyalty Panic price offers lack consumer relevance Case study: Customer-centric loyalty marketing Air Miles Canada sets up online community Customer loyalty best practices detailed in global report Loyalty schemes critical to recession survival Paper cites nine ways to retain customers Who consumers trust most when 'going green' Expedia offers Nectar point redemptions The six key factors that influence customer loyalty Hilton HHonors offers live concert tickets Best Western Rewards offers free hotel stays Excellence is everywhere Plant A Tree: It's a loyalty strategy, not a tired cliche An ear to the ground; both eyes on the road... We provide daily news and articles about customer retention and loyalty marketing, world-wide, without bias. And it's still free.

Not a member yet? Register for free here. Get full access to our news, reviews, articles & resources. Your e-mail:     Already a member? Enter your log-in details... Log-in name Password   Forgotten? Click here

Blast from the past: it was 2 years ago today...

    How to gain from missed win-back opportunities (4 Jul 2007)

    Loyalty cards: the most common source of insight (3 Jul 2007)

    Consumers to gain from UK grocery competition (3 Jul 2007)