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Find out how The Loyalty Guide 4 will help you increase profits and market share through customer loyalty marketing


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Forthcoming Events...

15th to 18th March 2010

 

Cards & Payments Australasia 2010

This event brings together senior executives from the banking and finance, retail, government, transit, telecoms and payment processing industries to debate best practice solutions and strategies for driving profit and innovation in the payments sector.

Cards & Payments Australasia features local and international industry leaders who will provide attendees with their views, forecasts, opinions and practical expertise.

The event provides know-how and ideas to tackle practical business issues. It is an interactive experience with keynotes, panels, meetings, roundtables and workshops.

The conference is designed after extensive research to reflect the needs of various stakeholders, with premium content providing the latest information and ideas to all key target profiles.

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      Venue:

The Westin, Sydney, Australia

      Organiser:

Terrapinn

      Web:

http://www.terrapinn.com/2010/cards/conf.stm

 

24th to 26th March 2010

 

The Executive Customer Contact Exchange

As the competitive climate in which we all operate propels customer experience to the top of the business agenda, contact centre strategies must adapt to meet customer demands.

Contact Centre Executives must now develop multi-channel contact strategies that deliver a consistent and great customer experience, while ensuring internal processes are reducing bottom-line costs and increasing top-line profit.

Tailored for those driving strategic growth across regional and global contact centres, the Exchange provides Contact Centre, Customer Service, Customer Experience, CRM & Customer Strategy executives the opportunity to tackle key challenges in an open and frank discussion forum.

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      Venue:

Chelsea Football Club, London, United Kingdom

      Organiser:

IQPC

      Contact:

Elisa Ramella

      Tel:

+44 (0)207 368 9300

      E-mail:

elisa.ramella@iqpc.co.uk

      Web:

http://www.customercontactexchange.com

 

19th to 23rd April 2010

 

Cards Asia 2010

Cards Asia 2010 continues to serve as the annual platform where decision makers from key industries come together to align their business needs and do real business, contributing to the continuous growth of the smart card industry in Asia.

Cards Asia 2010's purpose is to give you the relationships and big ideas to do things differently and better. It has been bringing Asian businesses together under one roof for more than 10 years.

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      Venue:

SUNTEC Singapore International Convention & Exhibition Centre

      Organiser:

Terrapinn

      Web:

http://www.terrapinn.com/2010/cardsasia

 

6th to 8th June 2010

 

Loyalty Expo 2010

Loyalty Expo was created as a "voice of the customer"-driven, best-practice-focused engagement, loyalty, and incentive/reward conference. The Expo will provide a forum of best-in-class vision and resources, to assist our members in reaching their customer relationship-building goals.

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      Venue:

Omni ChampionsGate, Orlando, Florida, USA

      Organiser:

Loyalty 360

      Web:

http://www.loyaltyexpo.com

 

1st September 2010

 

MSc Digital Marketing Communications

Econsultancy created the first ever UK MSc in Digital Marketing Communications - and it's gone from strength to strength.

Now in its fourth year, the MSc programme is run together with Manchester Metropolitan University Business School.

The course is driven by cutting-edge industry practice, with a clear emphasis on practical skills and strategic insight. Part-time flexible study options and remote academic support fit around your current work commitments - so you can apply new skills now while completing an internationally recognised academic qualification.

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      Venue:

Econsultancy, London, United Kingdom

      Organiser:

Econsultancy

      Contact:

Chloe Brown

      Tel:

+44 207 681 4078

      E-mail:

chloe.brown@econsultancy.com

      Web:

http://econsultancy.com/training/qualifications/marketing

 

 

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