Ellipsis specialise in Customer Experience Management and Loyalty. We help our clients become customer centric, because we believe getting this right is crucial to creating value.
Our name represents the essence of what we do: we help our clients complete their unfinished understanding of the customer. We use a combination of consulting and best-in-class technology to deliver an exceptional end-to-end service.
Our services are built around your program needs, from initial design to implementation and optimisation. Services include:
- Customer strategy
- Data & systems diagnostics
- Customer journey mapping
- Customer segmentation and profiling
- Voice of customer programs
- Loyalty program design
- Lifecycle marketing strategy
- Financial modelling and reporting including Return on Loyalty®
Whether you are just beginning your journey to customer centricity, or already on your way, we can help at any stage.
To learn more contact us. We’d love to help you so please get in touch.